Your privacy is important to us. It is Lakefield’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you when you access our website, https://lakefieldlaw.ca (the “Website“), and other sites we own and operate. Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. When you provide information through our Website or related services, the information may be sent to servers located in Canada and countries around the world.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using our Website, communicating with us, or otherwise participating in any of our services. Such information could include your name, email or phone number.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our Website or related services and could include:
- Log Data
- When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
- Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
- Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
- Device Data
- When you visit our website or interact with our services, we may automatically collect data about your device, such as device type, operating system, unique device identifiers, device settings or geo-location data
- Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Collection and Use of Information
We only collect and use your personal information when we have a legitimate reason for doing so. Examples of when we may collect personal information from could be when you use a mobile device or web browser to access our content, contact us via email, social media, or on any similar technologies or when you mention us on social media. We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- to provide you with services
- to identify and correct technical or security issues that may exist within our operations
- to contact and communicate with you
- for analytics, market research, monitoring trends, and business development, including to operate and improve our website, associated applications, and associated social media platforms
- to resolve disputes and enforce our rights, commitments and obligations
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, cannot guarantee absolute data security. For example, third parties may unlawfully intercept or access transmissions or private communications. Even with the most rigorous information security standards, no method of electronic transmission or storage is 100% secure. We will have no liability to your or to any third-party arising out of any loss, misuse, destruction or alteration of your personal information.
You are responsible for ensuring the security of your own information within the bounds of our services. For example, you should ensure you do not make your personal information publicly available via our Website or services.
How Long We Keep Your Personal Information
If necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company
- third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
- our employees, contractors, and/or related entities
- our existing or potential agents, business partners or affiliates
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for services we have provided to you
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
- third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and business
In the event our Website contains links to third-party sites and services, please be aware that we have no control over the content and policies of those sites or services, and should you choose to visit external websites, we are not responsible for the privacy policies, the data collected by those third-parties, or the content or functionality of those other websites. It is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.
Your Rights and Controlling Your Personal Information
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Changes to This Policy
Our services do not intentionally or knowingly collect, receive, use, or share the personal information of those under the age of 18 years. If you become aware that someone under the age of 18 years has shared personal information with us, please notify us at our contact address listed below and we will take reasonable steps to remove the information associated with such person under the age of 18 years.
For any questions or concerns regarding your privacy, you may contact us using the following details: